Privacy Policy

Canso Investment Counsel Ltd. is committed to safeguarding the personal information entrusted to us by our clients.  We manage our clients’ personal information in accordance with all applicable laws of the jurisdictions in which we conduct our business.  This policy outlines the principles and practices we follow in protecting personal information.

This policy applies to Canso Investment Counsel Ltd. and its affiliates Canso Fund Management Ltd. and Lysander Funds Limited (collectively “Canso”).

A copy of this policy is provided to any client upon request.

Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, an identifying number, financial information, educational history etc.

We may collect and use personal information from our clients and about our clients for the following purposes:

a)                  To understand their needs.
b)                  To analyze the suitability of our products and services for them.
c)                  To determine their eligibility for our products and services.
d)                  To set up, manage and offer products and services that meet their needs.
e)                  To provide them with ongoing service.
f)                   To meet our regulatory and legal requirements.

We may collect, use and disclose the client’s Social Insurance Number for income tax reporting purposes.

If we make arrangements for the client’s custodial account to be set up with TD Waterhouse Institutional Services (TDWIS), we may collect the required personal information from the client and share such information with TDWIS.

We may keep information about our clients in our records for as long as is needed for the purposes described above even if the client ceases to be a customer. 

All information collected will be kept in a secure environment and will be subject to restricted access by Canso employees and partners.

Clients of Canso have a right of access to their own personal information in a record that is in our custody or under our control, subject to some exceptions.  For example, we will not provide information that would reveal personal information about another individual. 

If we refuse a request in whole or in part, we will provide the reasons for the refusal.  In some cases where exceptions to access apply, we may withhold that information and provide the client with the remainder of the record.

Refusing or withdrawing consent:

Subject to legal and contractual requirements, clients can refuse to consent to our collection, use or disclosure of information about them, or they may withdraw their consent to our further collection, use or disclosure of information at any time in the future by giving us reasonable notice.  Such notice should be provided in writing to the Compliance Officer of the firm.

If the Client resides in Ontario, the Client should be aware that the Funds are required to file with the Ontario Securities Commission (the “OSC”) a report setting out the Client’s name and address, the units of the Funds issued, the date of issuance and the purchase price of units of the Funds issued to the Client. Such information is collected indirectly by the OSC under the authority granted to it in securities legislation, for the purposes of the administration and enforcement of the securities legislation of Ontario. By signing the agreement, the Client authorizes such indirect collection of the information by the OSC. The following official can answer questions about the OSC’s indirect collection of such information:

Administrative Assistant to the Director of Corporate Finance (c/o the OSC)
Suite 1903, Box 5520 Queen Street West
Toronto, Ontario M5H 3S8
Telephone: (416) 593-8086
Facsimile: (416) 593-8252